FAQ

Frequently Asked Questions

What materials are used for the Sirius Bag?

The Sirius Bag is made from 100% Genuine Leather with a Microsuede or Polyester lining — built to last and age beautifully.

How do I care for my bag?

Wipe clean with a damp cloth. For deeper cleaning, use a leather conditioner. Avoid prolonged exposure to direct sunlight.

What is your return policy?

We offer a 14-day return policy on all unused items in original condition. Please contact us at hello@siriussociety.de to initiate a return.

How long does shipping take?

Standard shipping within Germany takes 3–5 business days. EU delivery takes 5–8 business days. International orders may take up to 14 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over €499 within Germany.

Can I track my order?

Yes, you will receive a tracking link via email once your order has been dispatched.